Resources

The Emily Jerry Foundation

ejflogoThe Emily Jerry Foundation is determined to help make our nation’s, world renowned, medical facilities safer for everyone, beginning with our babies and children. We are accomplishing this very important objective by focusing on increasing public awareness of key patient safety related issues and identifying technology and best practices that are proven to minimize the “human error” component of medicine. Through our ongoing efforts The Emily Jerry Foundation is working hard to save lives every day.

 

The Institute for Safe Medication Practices (ISMP)

ismpThe Institute for Safe Medication Practices (ISMP), based in suburban Philadelphia, is the nation’s only 501c (3) nonprofit organization devoted entirely to medication error prevention and safe medication use. ISMP represents over 35 years of experience in helping healthcare practitioners keep patients safe, and continues to lead efforts to improve the medication use process. The organization is known and respected worldwide as the premier resource for impartial, timely, and accurate medication safety information.

ISMP offers free, professional, and emotional support to both second victims and third victims. They provide ongoing discussions at any time of the day, support and follow-up as needed, assistance with meeting requirements for presenting or attending educational programs, community service, and onsite support and/or testimony during licensing board hearings and criminal proceedings.

 

The National Coordinating Council for Medication Error Reporting and Prevention (NCC MERP)

indexNCCMERPLogoThe mission of the National Coordinating Council for Medication Error Reporting and Prevention (NCC MERP) is to maximize the safe use of medications and to increase awareness of medication errors through open communication, increased reporting and promotion of medication error prevention strategies.

 

The National Infusion Center Association (NICA)

NICA LogoThe National Infusion Center Association (NICA) is a 501(c)(3) nonprofit patient advocacy organization that works to provide a national voice for office-based infusion centers across disease specialties in the interest of improving patient access to high-quality, cost-effective infusion care.

 

Patient Safety Movement Foundation

PSMFlogoThe Patient Safety Movement Foundation believes reaching ZERO preventable deaths in hospitals by 2020 (0X2020™) is not only the right goal, but an attainable one with the right people, ideas, and technology. Many pieces of the puzzle already exist. Solving this problem is a matter of connecting the dots. The Patient Safety Movement Mission includes: Unify the healthcare ecosystem (hospitals, healthcare technology companies, government, patient advocates, clinicians, engineers, etc.), Identify the challenges that are killing patients to create actionable solutions (Actionable Patient Safety Solution), Ask hospitals to implement Actionable Patient Safety Solutions (APSS), Ask healthcare technology companies to share the data their devices generate in order to create a Patient Data Super Highway to help identify at-risk patients, Promote transparency and aligned incentives, Promote patient dignity & love, and Empower providers, medical, nursing & pharmacy students, patients and families on patient safety.

 

WeInfuse

WeInfuse software simplifies infusion center management by streamlining the entire workflow. Powerful, intuitive features such as automatic real-time insurance eligibility, benefits investigation tools, chair-based scheduling, medication-specific nursing notes, and inventory management help take the confusion out of infusion.

 

 

Second Victim Resources:

The Institute of Healthcare Improvement (IHI)

The Institute for Healthcare Improvement (IHI), an independent not-for-profit organization based in Cambridge, Massachusetts, is a leading innovator in health and health care improvement worldwide. They believe everyone should get the best care and health possible. This passionate belief fuels their mission to improve health and health care.

IHI offers a white paper on Respectful Management of Serious Clinical Adverse Events. The paper can be downloaded here. This is a comprehensive resource regarding responding to harmful patient events, which includes supportive actions for the second victim.

 

The Institute for Safe Medication Practices (ISMP)

See above or follow the link for more information.

 

John Hopkins Hospital

The Johns Hopkins Hospital makes patients the focus of everything they do. From their beginnings in 1889 to the opening of our most advanced patient facilities in 2012, their mission is to advance patient care, education, and research, and continue to change the course of modern medicine.

They are in the process of developing a Second Victims Work Group that is developing support strategies, particularly a peer-support program, for health care professionals within the system. It’s goal is to develop a plan to more effectively assist caregivers who are traumatized as the result of unexpected patient death or injury. The group wants not only to raise awareness within Hopkins of these caregivers’ needs, but to identify and develop resources for coping with these events.

 

Betsy Lehman Center for Patient Safety (formerly Medically Induced Trauma Support Services (MITSS))

The Betsy Lehman Center for Patient Safety is currently piloting a program to help hospitals and outpatient practices across Massachusetts develop their own sustainable peer support network. The pilot is part of a larger effort by the Center to ensure that all individuals – patients, family members, health care professionals and staff – affected by medical harm or a difficult outcome get the support they need from others who have had a similar experience.

Visit www.betsylehmancenterma.gov/initiatives/clinician-support for more information and free resources to help you get started. If you have any additional questions, please email betsylehmancenter@massmail.state.ma.us or call 617–701-8271.

 

Texas Medical Institute of Technology (TMIT)

The Texas Medical Institute of Technology (TMIT) is a medical research organization, dedicated to accelerating performance solutions that save lives, save money, and build value in the communities they serve and ventures they undertake. Their core values “drive our behaviors and in turn drive our culture”.

A featured author on the site, Charles Denham, developed the five rights of second victim (TRUST) and a free webinar on the topic entitled A Hospital Accident: Lessons Learned‑A Death, A Conviction, and A Healing. Click the following link to download the webinar here.

 

University of Missouri Health Systems

Susan Scott and her hospital staff have developed a quick response team to address an immediate response to a harmful error.  The team has knowledge and experience help support practitioners during the acute stages of emotional trauma and help in the recovery of the second victim.

There are also articles on Understanding Second Victims, High Risk Scenarios, and a great list of additional resources. Follow the link above to learn more.